This is a quiz for all the educators in these trying times.
Situation: a student reaches out to you and says their parent/grandparent/other relative is sick or has died. They say their work and/or paper may be late as a result.
(1) Reply with an agreement to accept late work if the student provides documentation, such as a note from the doctor or a copy of an obituary
(2) Refuse to accept late work. The student will have to work around their personal problems. This is the Real World, after all.
(3) Make a joke about how many grandparents die near finals.
(4) Reply with sympathy to both the student and their family, and tell the student to take as much time as they need. Assure them that you will help in any way you can.
I know I was told, while a graduate students, that (1) or (2) was the correct answer. But honestly, if people are still doing this, maybe rethink your position.